Terms and Conditions

Welcome to Shopeecart! These Terms and Conditions govern your use of our website (www.shopeecart.com) and the services we provide. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. General Information

Shopeecart operates as a dropshipping platform, providing products from third-party suppliers.
All transactions are subject to the terms outlined below.
We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Account and User Responsibilities

To place an order, you may need to create an account and provide accurate information.
You are responsible for maintaining the confidentiality of your account details and passwords.
Shopeecart is not liable for any unauthorized access to your account.

3. Orders and Payments

Orders placed on Shopeecart are subject to availability and acceptance.
Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We accept payments via Credit/Debit Cards, Net Banking, UPI, Digital Wallets, and Cash on Delivery (COD) for eligible locations.
Shopeecart reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

4. Cash on Delivery (COD) Terms

COD is available only for select products and specific locations.
The maximum order value for COD is ₹10,000.
Customers must pay the full amount in cash upon delivery. No partial payments are accepted.
If a COD order is refused at the time of delivery, Shopeecart reserves the right to restrict COD access for future purchases.

5. Shipping and Delivery

Orders are processed within 2-5 business days and delivered within 7-15 business days depending on the supplier’s location.
Delays may occur due to unforeseen circumstances, including logistics issues, customs clearance, or force majeure events.
Shopeecart is not responsible for incorrect shipping addresses provided by the customer.

6. Returns, Refunds, and Cancellations

Returns & Refunds

Returns are accepted within 7 days of receiving the product if the item is defective, damaged, or incorrect.
Customers must provide proof (photos or videos) for return eligibility.
Refunds for COD orders will be processed via bank transfer or as store credit once the return is approved.
Refund processing time may take 5-7 business days.

Cancellations

Orders can be canceled before they are shipped. Once dispatched, cancellations are not possible.
Shopeecart reserves the right to cancel any order due to product unavailability or payment issues.

7. Product Disclaimer

Shopeecart does not manufacture or stock products; all items are sourced from third-party suppliers.
Product descriptions, images, and specifications are provided by suppliers and may vary slightly.
Shopeecart is not liable for any discrepancies in product quality, color variations, or minor differences from images.

8. Limitation of Liability

Shopeecart is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted, error-free service and are not liable for any website downtime or technical issues.

9. Intellectual Property Rights

All website content, including text, images, logos, and designs, is the property of Shopeecart and protected under copyright laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of India.
Any disputes arising from the use of our website or services shall be resolved through negotiation. If unresolved, disputes shall be subject to the jurisdiction of Ahmedabad, Gujarat courts.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: shopeecart01@gmail.com
📞 Customer Support: +91 93286 15961